Services

HorecaMelder incident register

HorecaMelder is the digital incident register for hospitality and nightlife venues: an immutable log, AI-assisted reports and automatic compliance with national legislation and municipal regulations. From €49 per year.

What we build

HorecaMelder incident register

A paper incident register gets lost, is hard to search and offers no guarantee during an inspection. Co Lo Network developed HorecaMelder: the digital incident register that lets door staff, bartenders and managers log an incident in three taps, with an immutable log, AI-assisted reports and automatic compliance with national legislation and your municipality's regulations.

Benefits

Why choose HorecaMelder incident register from Co Lo Network?

Features

What's included in HorecaMelder incident register?

Role-based access for door staff, bartender, manager and owner

Professional PDF report generated with one click

Direct alerts via WhatsApp, SMS or iMessage for serious incidents

Works as an app on iOS and Android, or directly in the browser

Central overview of incidents across all your venues

Who is this for

Who is this for?

For cafés, bars, clubs and hospitality groups with one or more venues who want to professionally record incidents, from door staff to owner, without extra administrative hassle.

Frequently asked questions

HorecaMelder incident register: frequently asked questions

How does the AI-assisted report work?

You enter a few keywords or record a voice message; the AI drafts a short, factual report based on this, following the applicable legislation and municipal rules. The reporter always reviews the report before it's saved.

Can an incident be edited once it's been reported?

No, and that's precisely the strength of the system: the log is immutable. Corrections are added as an addendum, so the original incident always stays intact.

What happens to personal data in the reports?

Data is stored encrypted (AES-256) and automatically anonymised after the statutory retention period, while statistics are kept for reporting.

Is a separate app required to report incidents?

No. HorecaMelder works as an app on iOS and Android, but also directly from any web browser, so every team member can report quickly.

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